Cancellation Policy

We understand that plans may change. Our cancellation policy is designed to be fair to both our guests and the resort.

---

1. Standard Cancellation
– Cancellations made 48–72 hours before check-in are eligible for a full or partial refund.
– Cancellations made less than 48 hours before arrival may incur a charge.

---

2. No-Show Policy
Failure to arrive without prior notice will result in a full charge of the booking amount.

---

3. Refunds
Refunds (if applicable) will be processed within a reasonable timeframe and may take several business days depending on the payment method used.

---

4. Booking Modifications
Guests may request changes to their reservation (dates, room type, etc.), subject to availability.

---

5. Special Conditions
During peak seasons, holidays, or special events, stricter cancellation policies may apply.

---

For cancellations or changes, please contact us as soon as possible via phone or email.