PRIVACY POLICY
At Mbemi Village Resort (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
– Full name
– Email address
– Phone number
– Billing and payment details
– Booking and reservation details
b. Non-Personal Information
– Browser type and version
– Device information
– IP address
– Pages visited and time spent on the site
2. How We Use Your Information
We use your information to:
– Process bookings and reservations
– Communicate with you regarding your stay
– Provide customer support
– Improve our website and services
– Send promotional offers
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
– Payment processing providers
– Booking or reservation systems
– Legal authorities when required by law
4. Cookies and Tracking Technologies
Our website uses cookies to:
– Enhance user experience
– Analyze website traffic
– Remember your preferences
You can disable cookies in your browser settings, though some features may not function properly.
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5. Data Security
We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections or updates
– Request deletion of your data
– Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Mbemi Village Resort
Email: info@mbemi-resort.com
Phone: +237 694 033 824
Address: Bokwai New-Layout, Buea, Cameroon.